Instant Messenger
Description
Allows users to exchange messages online in real time
Uses and Potential Benefits
A useful tool for team or group members to communicate in real time. Example: a grantee with multiple offices might use instant messaging to communicate across offices.
Examples of the Tool (Not exhaustive or vetted)
AIM
Skype
Yahoo Messenger
ICQ
Windows Live Messenger
AIM Pro
Google Talk
Apple iChat
References/Articles/Examples from Nonprofits and Foundations
Instant Messaging 2.0: Secure Instant Messaging Set To Be The Center Of Your Communication And Collaboration Universes
Instant Messaging Tools and Technology: A Mini-Guide
Real Time or Time Independent?
Real Time
Can Start Small and Expand?
Yes
Time/Cost to Implement?
Low
Time/Cost to Maintain
Low