Customer relationship management software allows users to keep track of their customers, donors or members and target mailings or other services to them. This can also be used to track grantees.
Allows organizations to integrate contacts data that had been housed in separte data sets and to track a wide range of information regarding the contacts. Example: with a CRM system, a foundation could track it's grantees, along with people who attended foundation events, and then note which grantees attended events.
Prime Management for Organizations
Creating a Relationship-Centric Organization: Nonprofit CRM
In Search of CRM Part 1: Understanding Constituents and Processes
In Search of CRM Part 2: Searching for Software
Time Independent
No
High
High